We're currently receiving and fulfilling orders, offering these delivery services:
Free Curbside Pick-up (Vanier, Ottawa, Ontario)
Free Local Delivery for orders above 40 CAD (Central Ottawa delivery)
Free and Flat Rate Shipping to Canada, and US
2 Flat Rate options for International Orders
Free Curbside Pick-up
Live in Ottawa? Choose FREE Central Ottawa pick up. Enter your address first on the checkout page, then on the payments page select "Pick Up" tab on Delivery Method and select Central Ottawa option. Your order will be processed within 1-2 days. Once your order is ready for pick-up you will receive an email from us. Please bring your electronic receipt.
Local Delivery in Ottawa's Downtown Core is available for FREE on orders over 40 CAD, for orders less than that amount a rate of 15 CAD will be charged.
This delivery option is available only for deliveries in a 8.5 km radius from the pick up location.
Canada, and US shipping available
Canada FREE Shipping for orders over 50 CAD
For orders less than that amount a Flat Rate of 15 CAD will be charged
US FREE Shipping for orders over 50 USD
For orders less than that amount a Flat Rate of 12 USD will be charged
We offer 2 flat rates for international orders (outside of US and Canada):
Economy International (with no tracking) $12.00 USD and
Standard International (with tracking when available) $35.00 USD
If your country or region is not listed at checkout, please contact us at email@example.com and we'll do our best to accommodate you.
For additional questions about shipping please email: firstname.lastname@example.org
We only offer returns for damaged, missing, or incorrect orders. Please contact email@example.com if you experience any delays, losses or other issues with shipping. If your order arrives with something is damaged, missing, or incorrect, please email firstname.lastname@example.org within 3 days of receiving your order, so that we can either file a claim, replace your item, or provide you with a refund or equivalent coupon for future use.
We don't accept order cancellations after the 4 hours of the purchase being made.
Your support means a lot!