Shipping and Returns
We're currently receiving and fulfilling orders, offering these delivery services:
Free Curbside Pick-up (Ottawa, Ontario)
Free and Flat Rate Shipping to Canada
Free, Fast and Flat Rate Shipping to US
Free, Tracked and Flat Rate Shipping to International
Free Curbside Pick-up
Live in Ottawa? Choose FREE Central Ottawa pick up. Enter your address first on the checkout page, then on the payments page select "Pick Up" tab on Delivery Method and select Central Ottawa option. Your order will be processed within 1-2 days. Once your order is ready for pick-up you will receive an email from us.
Canada East
FREE Shipping for orders over 80 CAD
Flat Rate of 13 CAD for orders under 80 CAD
Canada West
FREE Shipping for orders over 90 CAD
Flat Rate of 19 CAD for orders under 90 CAD
United States
US FREE Shipping for orders over 65 USD
Flat Rate of 12 USD for orders under 65 USD
Express Shipping shipping option available for 25 USD
International Orders (outside of US and Canada):
FREE Shipping for orders over 65 USD (no tracking in general)
Economy International (with no tracking) $12.00 USD
Standard International (with tracking when available) $35.00 USD
If your country or region is not listed at checkout, please contact us at hi@almarillos.com and we'll do our best to accommodate you.
For additional questions about shipping please email: hi@almarillos.com
Returns
We only offer returns for damaged, missing, or incorrect orders. Please contact hi@almarillos.com if you experience any delays, losses or other issues with shipping. If your order arrives with something is damaged, missing, or incorrect, please email hi@almarillos.com within 3 days of receiving your order, so that we can either file a claim, replace your item, or provide you with a refund or equivalent coupon for future use.
We don't accept order cancellations after the 4 hours of the purchase being made.
Your support means a lot!